About ONA!
Of New Astronomy apparel (ONA) is an independent clothing company based out of Oklahoma City. Our unique designs, positive attitude, and consistent over-the-top customer service and involvement make ONA one of the best clothing brands on the rise!
FAQ!
Frequently Asked Questions.
How secure is this site?
Very secure. Although a PayPal account is not required, all payments are processed through PayPal, which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 168-bits (the highest level commercially available).
Can I order with cash by mail instead of ordering online?
Of course! Just fill out the contact form. Put "mailorder" as the subject and include your name, mailing address, size, and item name in the message.
What forms of payment do you accept?
We gladly accept major credit and debit cards such as Visa, MasterCard, American Express, and Discover or direct payments all processed securely through PayPal.
Do I need a PayPal account to purchase from this site?
Nope! You are not required to have a PayPal account to purchase from this store, although you may use your PayPal account if you have one.
What brands do you use?
All ONA shirts and hoodies are made with American Apparel and are 100% manufactured and printed in the USA. So soft and comfy!
How do I know what size shirt to order?
Check out the American Apparel sizing charts for Guys and Girls.
Do you ship internationally? How much does it cost?
Yes, we ship to almost every country around the world! To figure out shipping costs, just add the items to your cart, then choose your country and click “Update Total". Paypal will convert to your currency.
What is your return policy?
ONA wants to make sure you are satisfied with your experience! Unworn/unwashed shirts can be exchanged within 30 days of delivery. Just fill out the contact form and let us know you have a return. If a product is defective, it may be exchanged for a new product which will be shipped with no additional charge.
How will I know when you come out with new designs or restock a current design?
Stay up to date with ONA on myspace, facebook, and twitter, or join the ONA mailing list! It's all located on the right column of this page. If you'd like to request a specific size or restock, simply fill out the contact form and let us know.
Still have other questions or comments?
We would love to hear from you! Fill out the contact form with any additional questions or comments.
